VERBA

Write to support@verba.so and a person will answer, usually within two working days. It helps to say which iPhone you have, which version of iOS it runs, and what you were doing when it went wrong.

COMMON QUESTIONS

It cannot hear me. Verba needs the microphone and speech recognition. Open Settings › Verba and turn both on. Recognition happens on your device, so it also works in a tunnel.

My progress has gone. Progress lives on the device. Restoring an iPhone from a backup brings it back; moving to a new phone without a backup does not.

The lesson is too fast, or too easy. The machine sets the length of a journey — one to ten minutes — and the difficulty follows how you have been answering. Keep going and it will settle.

Refunds and subscriptions. Both are handled by Apple. Ask for a refund at reportaproblem.apple.com, and manage a subscription in your Apple ID settings.

Deleting my data. Delete the app. Everything it kept was on your device, and it goes with it. See the privacy policy.

ACCESSIBILITY

Verba supports Dynamic Type, VoiceOver and Reduce Motion. If something is unreadable or unreachable, tell us — that is a bug, and we will fix it.

Verba · L'italiano, un viaggio alla volta